FAQ

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HOW CAN I TRACK MY ORDER?

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.

HOW CAN I CONTACT CUSTOMER SERVICE?

If you have any questions or concerns, our customer service team is here to help. You can reach us via email at support@staylostreet.com or through our contact form on the website. We strive to respond to all inquiries within 24 hours.

ARE YOUR PRODUCTS ETHICALLY MADE?

Yes, we are committed to ethical and sustainable practices. We work closely with our suppliers to ensure that our products are produced in safe working conditions and in compliance with ethical standards.

HOW CAN I STAY UPDATED ON NEW RELEASES?

To stay informed about our latest releases, promotions, and events, be sure to follow us on social media and subscribe to our newsletter. You can find links to our social media profiles and newsletter signup on our website.

ARE YOUR PRODUCTS TRUE TO SIZE?

We provide detailed sizing information for each product on our website to help you find the perfect fit. If you have any questions about sizing, feel free to reach out to our customer service team for assistance.

CAN I RETURN SALE ITEMS?

Our return policy applies to sale items as well, provided they meet the eligibility criteria outlined in our Returns & Exchanges policy. Please review the policy carefully before initiating a return for a sale item.